Quality Process
At The REPRO Center, quality is the most important ingredient of every job.
Every employee is a quality control manager.

1. Order Entry
Order Entry is where quality assurance starts. The sales representative reviews
retention files for history. Check revision number, publication number and part number.

2. Scheduling
Scheduler reviews Print Requisition. If clarification is needed on any job instructions
or specification, the CSR is contacted for input. The job is then routed to correct department after schedules and inventories are assigned*.

3. Electronic Publishing
All jobs that are created in EPUB are proofed by another EPUB Specialist before
the job is ever sent to production or to the customer for approval.

4. Print-On-Demand
Operator 1 programs job on the Docutech and checks proof copy. Operator 2
double checks copy against sample to insure quality of setup. When proof passes inspection, it is signature-approved and the job proceeds. Operator checks on
continued basis to insure consistent quality and signs the Print Requisition when
job is complete.

5. Printing
Press Operator 1 reviews camera art and produces negatives and plates. Proof copy
is run and inspected by another Press Operator. Proof is double-checked for
registration, ink coverage, and overall quality. When proof passes inspection,
Operator 2 signature-approves the job. Once the job begins running, every 250th
sheet is pulled and checked for consistency. Ink coverage is checked and monitored
with densitometer.

6. Finishing
Finishing checks quality of Print-On-Demand or Printing and sets up 1 piece for
proofing by Print Shop or Print-On-Demand operator. When the piece is quality checked and approved, the job returns to Finishing to proceed with post press operations.

7. Assembly
When the job arrives in Assembly, the unassembled pieces are inspected. A sample piece is assembled and double-checked by another Assembly employee. When piece passes inspection, it is signature-approved.

8. Shipping
The “last look” before completing job. The specifications on the Print Requisition are compared to the shipment and the contents checked before packaging.

9. Accounting
The electronic data and hard copy of the Print Requisition are compared during pricing. When it is assured that the electronic data is accurate, the job is logged off the system. Electronic billing upload is provided per the customer’s specifications.


* Sub-contracted operations are inspected in Receiving upon delivery and by operators or assemblers.
Signature approvals are obtained before proceeding to production or the customer.